Frequent Questions about DowCommerce

  1. What do I get with a normal "DowCommerce" account?
  2. How long does it take to get my account set up?
  3. Can the "Recurring Billing" feature be set up to work automatically?
  4. Do I have to use DowCommerce's Free Integrated Shopping Cart?
  5. Why should I use Capital Merchant Solutions, Inc. for my merchant account?
  6. Does it cost extra to accept American Express or Discover?
  7. Can I use DowCommerce if I already have a merchant account?
  8. Does it cost anything to sign up for the "Partner Program"?
  9. Is there a DowCommerce Demo available?

What do I get with a normal "DowCommerce" account?

You will receive one the best internet payment gateways available. You will receive everything listed on our "Features" pages such as, Virtual Terminal, Real-Time Processing, Free Recurring Billing, Free Integrated shopping cart, etc. With the DowCommerce gateway you will also get your own merchant account. This is included at no additional setup cost. See our rates page for details on the costs involved with your merchant account.

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How long does it take to get my account set up?

Many accounts can be set up in as few as 24 hours. To speed up the approval process please make sure that your application is filled out completely and as accurately as possible.

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Can the "Recurring Billing" feature be set up to work automatically?

Absolutely! We provide you with instructions so that you may add "buttons" to your website that will allow you to offer "recurring" transactions (examples: membership or recurring donation) to your customers. Once the customer signs up, they are automatically put into your "recurring payment manager". Once they are in the system they stay in until the customer's "payment schedule" is completed. (They will stay in until you remove them if they sign up as a "permanent" customer). You are given the ability to manually add (or modify) customers but if you want the system to do everything automatically, then it will!

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Do I have to use DowCommerce's Free Integrated Shopping Cart?

No. We provide every DowCommerce account with a Free Integrated shopping cart. It has many features and will work for most clients. However, if you need a more advanced shopping cart, we have a list of certified 3rd party carts that will work with DowCommerce. If you need even more customization, that's no problem either, we will also provide you with complete API instructions for advanced integration techniques.

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Why should I use Capital Merchant Solutions, Inc. for my merchant account?

You should use CMS for many reasons. Capital Merchant Solutions, Inc. has been around for over 10 years. In our history we have helped tens of thousands of internet merchants with their payment processing needs. To be perfectly blunt, WE KNOW INTERNET PROCESSING. We offer tremendous savings through the multiple processing banks that we are a Registered MSP/ISO with. It's very unlikely that you will find a lower priced "complete package" available anywhere on the internet. More importantly we can get your account approved! By analyzing your business we are able to determine what bank application to send you. In most cases we know the application will be approved before it even hits the underwriting department. In many cases we can have your account approved, and you up and processing in less than 24 hours.

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Does it cost extra to accept American Express or Discover?

No. When you open your merchant account with us, your account can be set up to accept American Express and Discover with no additional setup fees. American Express and Discover do require separate approval however.

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Can I use DowCommerce if I already have a merchant account?

Yes. As long as your current merchant account is using one of the compatible payment processing platforms we can sell you a "DowCommerce Only" account. Contact us for details.

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Does it cost anything to sign up for the "Partner Program"?

No. The partner program is free to join. For every account that you refer to us, you will earn up to a $750 signup bonus, as well as 20% of the monthly profit generated from each account. For complete details on our "Partner Program" click here.

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Is there a DowCommerce Demo available?

Yes. If you would like to login to a DowCommerce account and get a feel for it prior to signing up, just let us know. We would be happy to walk you through a demo, or provide you with a demo login and password. Once logged in to the demo account you will also have full integration documentation so that you may begin integration with your website or shopping cart.

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